Last Updated: February 28, 2026
RunWatch is a product operated by Cryostack Tech LLC, a Pennsylvania limited liability company ("Company", "we", "us", or "our"). By accessing or using RunWatch ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
RunWatch provides a CI/CD metrics monitoring and analytics platform that integrates with third party CI/CD providers to help you track and analyze your continuous integration and deployment pipelines.
To use our Service, you must:
4.1 Subscription Plans: We offer various subscription plans with different features and usage limits. Plan details and pricing are available on our website.
4.2 Billing: Subscriptions are billed in advance on a monthly or annual basis. Payment is processed through Stripe, our payment processor. Charges may appear on your billing statement as "Cryostack Tech LLC", the company that operates RunWatch.
4.3 Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period.
4.4 Refunds: We do not provide refunds for partial months or unused portions of the service, except as required by law.
4.5 Price Changes: We reserve the right to modify subscription prices at any time. Price changes will apply to subsequent billing cycles. We will provide at least 30 days notice of any price increases.
4.6 Taxes: You are responsible for any taxes, duties, or fees applicable to your use of the Service. Prices are exclusive of applicable taxes unless otherwise stated.
You agree not to:
6.1 Our IP: The Service, including its original content, features, and functionality, is owned by Cryostack Tech LLC and is protected by copyright, trademark, and other laws. All rights reserved.
6.2 Your Data: You retain ownership of all data you submit to the Service. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your data solely to provide, maintain, and improve the Service. This license terminates when you delete your data or account, except as necessary to comply with legal obligations.
6.3 Feedback: Any feedback, comments, or suggestions you provide regarding the Service may be used by us without restriction or compensation to you.
6.4 DMCA: We respect intellectual property rights. If you believe your copyrighted material has been infringed, please contact us at legal@runwatch.io with a DMCA takedown notice containing the required information.
Your use of the Service is also governed by our Privacy Policy. We collect and process data as described in our Privacy Policy, which forms part of these Terms.
We strive to provide reliable service but cannot guarantee:
We reserve the right to modify, suspend, or discontinue the Service or any part thereof at any time with reasonable notice. We may also modify features, functionality, or availability without prior notice. We are not liable for any loss or damage resulting from such modifications, suspensions, or discontinuations.
8.1 Beta Features: We may offer beta, preview, or experimental features. These features are provided "AS IS" and may be modified or discontinued at any time. Beta features may be unstable and are not recommended for production use.
8.2 Third-Party Integrations: The Service integrates with third-party services. We are not responsible for the availability, accuracy, or functionality of third-party services. Your use of third-party services is subject to their respective terms and conditions.
8.3 Data Backup: While we implement backup procedures, you are responsible for maintaining your own backups of important data. We are not liable for any loss of data.
To the maximum extent permitted by law, Cryostack Tech LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
9.1 Liability Cap: To the maximum extent permitted by law, our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.
9.2 Limitation Period: Any claim against us must be brought within one (1) year of the date the claim arose, or such claim is forever barred.
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You agree to indemnify, defend, and hold harmless Cryostack Tech LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) any content or data you submit, post, or transmit through the Service; or (e) your violation of any applicable laws or regulations.
12.1 Termination by Us: We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
12.2 Termination by You: You may terminate your account at any time by contacting us or using account deletion features in the Service.
12.3 Effect of Termination: Upon termination, all licenses granted to you will immediately terminate. We may delete your account and data in accordance with our Privacy Policy. Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
12.4 Data Export: Prior to termination, you may export your data using any supported export features. After termination, we have no obligation to retain or provide your data.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.
14.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.
14.2 Jurisdiction: Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Pennsylvania. You consent to the personal jurisdiction of such courts.
14.3 Class Action Waiver: You agree that any disputes will be resolved individually, and you waive any right to participate in a class action, consolidated action, or representative proceeding.
The Service may be subject to U.S. export control laws and regulations. You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce and trade and economic sanctions maintained by the U.S. Treasury Department's Office of Foreign Assets Control. You represent that you are not located in a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist supporting" country, and you are not listed on any U.S. government list of prohibited or restricted parties.
We shall not be liable for any failure or delay in performance under these Terms resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network or equipment failures, or other causes beyond our reasonable control.
17.1 Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
17.2 Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
17.3 Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
17.4 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cryostack Tech LLC regarding the Service and supersede all prior agreements and understandings.
17.5 Relationship: These Terms do not create a partnership, joint venture, employment, or agency relationship between you and Cryostack Tech LLC.
17.6 Notices: We may provide notices to you via email, through the Service, or by posting on our website. Notices will be deemed effective when sent or posted.
If you have any questions about these Terms, please contact us at:
Company: Cryostack Tech LLC
Email: legal@runwatch.io