Terms of Service

Last Updated: December 15, 2025

1. Agreement to Terms

By accessing or using RunWatch ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

RunWatch provides a CI/CD metrics monitoring and analytics platform that integrates with third party CI/CD providers to help you track and analyze your continuous integration and deployment pipelines.

3. Account Registration

To use our Service, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Subscription and Payment

4.1 Subscription Plans: We offer various subscription plans with different features and usage limits. Plan details and pricing are available on our website.

4.2 Billing: Subscriptions are billed in advance on a monthly or annual basis. Payment is processed through Stripe, our payment processor.

4.3 Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period.

4.4 Refunds: We do not provide refunds for partial months or unused portions of the service, except as required by law.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purposes
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to transmit malware or malicious code
  • Violate any applicable laws or regulations
  • Reverse engineer, decompile, or disassemble the Service
  • Share your access credentials with others
  • Exceed rate limits or abuse the API

6. Intellectual Property

6.1 Our IP: The Service, including its original content, features, and functionality, is owned by RunWatch and is protected by copyright, trademark, and other laws.

6.2 Your Data: You retain ownership of all data you submit to the Service. By using the Service, you grant us a license to use, store, and process your data to provide the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process data as described in our Privacy Policy, which forms part of these Terms.

8. Service Availability

We strive to provide reliable service but cannot guarantee:

  • Uninterrupted or error-free operation
  • That defects will be corrected immediately
  • That the Service is free from viruses or harmful components
  • Specific uptime percentages (unless specified in your plan)

We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.

9. Limitation of Liability

To the maximum extent permitted by law, RunWatch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the Service
  • Unauthorized access to or alteration of your data
  • Any conduct or content of third parties on the Service
  • Any content obtained from the Service

10. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold RunWatch harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which RunWatch operates, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@runwatch.io